Refund policy

At NEXAVIO, we want you to be completely satisfied with your purchase. 

Returns & Refunds Policy:
- We offer a 30-day return policy for unused items in their original packaging.
- To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging.
- Return shipping costs are your responsibility unless the item arrived damaged or defective.
- Once your return is received and inspected, we will process your refund, and a credit will automatically be applied to your original method of payment within 3 to 7 business days.

If you have any questions or need to initiate a return, please contact our support team at nexavio.store@gmail.com.